Campaign scenarios let you orchestrate your marketing activities across multiple communication channels, using traditional actions such as Email, SMS or Push notifications.
But it’s Exponea’s goal to become a true omni-channel solution. That’s why we are now introducing an easy way to hook up other third-party services and fire actions across them.
We will be adding new integrations continuously, so make sure you let us know what service would you like to see next. Now, let us give you few examples of how you can use “Other action nodes” in Scenarios to improve your internal processes today.
Post to Slack channel
> Slack real-time messaging for modern teams.
Make your team aware the very moment a customer placed a sizeable order by posting a notification to a Slack channel, so they can make sure the order is processed flawlessly.
Add new Pipedrive deals
> Pipedrive: Sales CRM & Pipeline Management
Have your “Book a demo” form submissions create new deals in Pipedrive so that you can systematically follow on your leads.
Create Freshdesk tickets
> Freshdesk: Customer Support & Ticketing
Create a new ticket in your helpdesk when a customer posts a complaint or bad review, and make sure it gets noticed and resolved.
> Zapier makes it easy to automate tasks between web apps.
Using Zapier, Exponea let’s you add new integrations with over 750 apps and automate complex workflows.